To preface this post, I want to start by saying I love food. I love trying out new restaurants and try to frequent, as much as possible, locally owned places. This weekend, my wife and I went to two different restaurants, the first was one that we have been to before, but this time, something awesome happened. We went in, it was a Mexican restaurant, and were seated. Our waiter came up, and it was a white guy. Around here, that doesn't happen. The food was okay, but the service was what stood out. The waiter never let our drinks get empty, he was polite, courteous and suggested a few new things that we try out. It was by far the best experience I had ever had in a Mexican restaurant, and we tipped him as so. The bill was $20, I left another $20 for the tip.
Now, let me tell you about last night. There is a new, local place that everyone has been raving about. The concept is great. You walk in and are seated at a table, at the table is a touchscreen computer where you place your order, order refills and play games while you wait. Foolproof right? Wrong. We sat down and placed our first order, 2 Cokes and a order or potato skins. Our drinks came out promptly and we played games while we waited for the skins. 40 mins later, I'm starving (and when I get starving, I get pissy, like, realy, realy, realy pissy) and our waitress brings another refill of drinks I ask her about my skins. She gives me a puzzled look, and says she will go back and check. Now, when you order, you place your order on the screen and it goes to the back, they look at the order and fill it. So I would guess that there is no way to miscommunicate anything and I know that it didnt get lost because my drinks came. Needless to say, our skins came out piping hot in 5 mins. Okay, on to the burgers. When you place your order, you choose your burger, what sides and how you want it dressed. There is no waitress to mix it up or anything. Guess what happened? We ordered two bacon and barbeque burgers and when they came out of the kitchen, there was one bacon BBQ burger and a regular. And about 10 fries on the plate. I was furious. We ate, and we paid. I left no tip. Hopefully they understand why. I wanted to leave a note on the reciept, but the wife wouldn't let me. That was the first time in my life that I have ever left a restaurant that I did not tip. I feel kind of bad, but I think it deserved it.
Monday, March 1, 2010
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